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From Wit's End.
Tuesday, December 09, 2003
  AOL is trying to rip us off.

A charge for "AOL*Autovantage" for $89.99 showed up on Rachel's credit card, and neither of us could figure out where it came from.

(Apparently, we aren't the only ones that this has happened to.)

Rachel's "membership" was activated by cashing a "refund" check from AOL for $2.50 back in August.  Her "membership" was "free" for two months, which is why a charge didn't show up until November.  This is just long enough for a normal person to forget what caused it and be surprised by the first charge.  The ramifications of cashing the small check were all in the fine print of the mailing in which the check came, apparently.

We called our bank to try to get the charge reversed and block any further charges, since the AOL monkey told me it could take one or two billing cycles for the cancellation to show up on the credit card bill.  We'll see what happens.  A chronic disease on all corporate thieves.

 




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